Product Use & Features
How does the Deep Collagen Facial Mask work?
The Deep Collagen Facial Mask is designed to nourish and rejuvenate your skin while you sleep. Infused with collagen, Vitamin C, and hyaluronic acid, it helps hydrate, firm, and brighten your skin overnight.
Is the Deep Collagen Facial Mask suitable for all skintypes?
Yes! Our mask is suitable for all skin types including sensitive skin. It's made with gentle, organic, and herbal ingredients that
support a healthy, glowing complexion.
Can I use the Deep Collagen Facial Mask regularly?
Absolutely. Our mask is made with natural and skin-safe ingredients, so it's perfect for regular use: 2 to 3 times per week is
recommended for best results.
What are the main ingredients in the mask?
Our formula includes Collagen, Vitamin C for brightening, Hyaluronic Acid for deep hydration, and a blend of organic herbal extracts for soothing and nourishing the skin.
Ordering & Shipping
Where can I purchase the Deep Collagen Facial Mask?
You can order directly from our website. We also offer fast shipping to ensure you receive your product as soon as possible.
Do you offer international shipping?
Yes, we ship internationally. Shipping costs and delivery times vary by location.
How long does shipping take?
Standard shipping takes 2-4 business days within Lebanon.
Returns & Warranty
What is your return policy?
We offer a 1-day money-back guarantee. If you are not satisfied with your purchase, you can return it for a full refund.
Is there a warranty on the Deep Collagen Facial Mask?
As a skincare product, the mask itself doesn't come with a warranty. However, if your package arrives damaged or defective, we’ll gladly replace it. Just contact our support team.
General
What if I need help using the Deep Collagen Facial Mask?
No problem! We have step-by-step instructions and demo videos available on our website. Our support team is also ready to assist you
anytime.
Can I buy this product as a gift for a loved one?
Absolutely! It makes a thoughtful and luxurious gift for anyone who loves self-care — whether it’s for a birthday, a relaxing treat, or
just because.
How can I contact customer support?
You can reach us via email at vivacareplus@gmail.com or through our contact form on the website.